Uptown

My review is long overdue. I’ve been a City Vet client for over 10 years, and I cannot say enough wonderful things about CityVet Uptown Dallas, especially Cassy and Dr. Coville. Throughout this time Cassy has been one of the main reasons I continue to trust CityVet with my dogs’ care.
Cassy is truly the heart of the practice. Her compassion for animals is genuine and unmistakable. She doesn’t just know the pets who come through the clinic—she remembers them, follows up on them, and sincerely cares about their health and happiness.
Years ago, Cassy helped me navigate treatment options for my sweet boy, Foster’s hip dysplasia including laser therapy that significantly improved his comfort and mobility. She was always patient, encouraging, and willing to answer questions. Her knowledge and dedication made a difficult situation much easier to manage.
Today, Cassy continues to provide that same exceptional level of care for my puppy, Hudson. Whether it’s helping coordinate appointments, answering concerns, or simply checking on how he is doing.
I am also deeply grateful to Cassy and Dr. Coville for helping me manage Hudson’s sensitive stomach and Shar-Pei Fever. Anyone dealing with a chronic condition in their pet knows how stressful and emotional it can be. Dr.Coville’s thoroughness is unmatched and Hudson absolutely adores her. He loves going to City Vet.
In a world where exceptional customer service is becoming harder to find, Cassy and Dr.Coville are truly one of a kind. Their dedication, kindness, empathy, and love for animals set the standard for what veterinary care should be.
After more than a decade of knowing Cassy, I can honestly say she has made a meaningful difference in the lives of both Foster and Hudson, and in mine as well.
CityVet Uptown Dallas is fortunate to have someone as remarkable as Cassy leading the office, and I wholeheartedly recommend this practice to anyone looking for veterinary care from people who treat your pets like family.